Frequently Asked Questions
Everything you need to know about our premium storage solutions.
What is the lead time for shipping?
Most orders are processed within 1-2 business days. Shipping times vary by location but typically arrive within 3-7 business days via standard ground shipping.
Do you offer international shipping?
Currently, Systainer USA ships to the United States and Canada. For other international inquiries, please contact our support team for a custom freight quote.
What is your return policy?
We offer a 30-day return window for unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item is defective.
Are Systainer cases compatible with other brands?
Yes, our Systainer³ and T-Loc systems are designed to be fully compatible with Festool, Tanos, and Bott systems, allowing for seamless integration across your tool collection.
Do you provide bulk discounts for professional workshops?
We do offer tiered pricing for large volume orders. Please reach out to our sales department with your requirements to receive a formal quote.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.